Seller-authorized order intake
Connect an Amazon seller account through OAuth and retrieve only the order information required for the approved workflow.
Operations made accountable
Every order.
One clear route.
Big Bubbles OMS gives independent selling teams one controlled workflow for seller-authorized Amazon orders, warehouse handling, shipping, tracking, exceptions, and billing.
Each seller explicitly authorizes access to its own account. Amazon Information is not used for advertising, profiling, resale, or unrelated communication.
Seller authorizedOAuth access begins only after the seller grants permission.
Tenant scopedUsers work only with the seller accounts and customers assigned to them.
Purpose limitedDelivery data is used only for fulfilment and related support.
Operational coverage
One record from order to delivery.
Replace disconnected spreadsheets and manual status checks with a shared operating record for orders, warehouse actions, parcels, exceptions, tracking, and customer billing.
Warehouse execution
Route orders to the right warehouse, manage pick and pack activity, record receipt scans, and surface operational exceptions.
Shipping control
Create delivery tasks, manage labels and parcels, capture carrier handoff, and maintain a traceable shipment record.
Tracking and exceptions
Bring fulfilment and carrier events into one timeline so teams can investigate missing scans, delays, and delivery problems.
Shipment confirmation
Return shipment and tracking information to Amazon for the seller-authorized order after dispatch requirements are met.
Billing accountability
Keep operational charges, adjustments, account credit, and bills connected to the underlying fulfilment activity.
Amazon data boundary
Access with a reason. Delete on schedule.
Our operating model limits Amazon Information to the seller, users, purpose, and time period required to fulfil merchant-fulfilled orders.
Read the privacy notice01
Explicit seller authorization
The seller grants access through Amazon OAuth and may revoke authorization.
02
Minimum delivery data
Recipient name, address, and telephone number only when required for delivery.
03
No secondary exploitation
No advertising, profiling, sale of data, or unrelated communication using Amazon Information.
04
Time-bound retention
Amazon customer PII is scheduled for secure deletion no later than 30 days after delivery, subject only to documented legal obligations.
Product
Fulfilment work,
kept in sequence.
Big Bubbles OMS is designed for independent sellers and fulfilment teams that need controlled multi-store order operations without losing the link between an order, its warehouse work, its parcel, and its shipment confirmation.
Core workflow
A traceable operating chain.
Every stage has a clear owner, a recorded state, and a defined handoff. The product is not an advertising or customer-profiling tool.
Authorize
The seller grants access to its Amazon account through OAuth.
Prepare
Orders enter a tenant-scoped workspace for validation and fulfilment routing.
Execute
Warehouse users pick, pack, scan, label, and resolve operational exceptions.
Dispatch
Approved parcel data is passed to the selected warehouse or carrier workflow.
Confirm
Tracking and shipment confirmation are returned to Amazon where required.
For seller teams
Maintain a consistent order workflow across authorized stores, users, warehouses, and carriers.
- Role-based workspaces for administrators, operators, customer users, and scanners
- Manual, file-based, and authorized platform order intake
- Order, parcel, tracking, billing, and exception visibility
- Account-level authorization and revocation controls
For fulfilment teams
Keep physical warehouse activity connected to the seller order and its customer delivery record.
- Warehouse assignment and operational status control
- Receipt scans, scan batches, and exception queues
- Parcel, label, handoff, and tracking history
- Auditable operational and billing adjustments
Integration scope
Only what the workflow needs.
The production integration requests the minimum SP-API roles and operations required for the declared seller use case. Additional roles are not requested merely for future convenience.
| Order operations | Retrieve seller-authorized merchant-fulfilled orders and the minimum information required to prepare delivery. |
|---|---|
| Delivery operations | Create fulfilment and shipping work, capture tracking, manage delivery exceptions, and confirm shipment. |
| Restricted data | Use recipient data only where necessary to deliver the applicable order; access is limited to authorized users and time periods. |
| Notifications and reports | Use only the feeds, reports, notifications, and token functions required for the approved integration. |
| Not in scope | Advertising, buyer profiling, unrelated marketing, data brokerage, or access to sellers that have not authorized the application. |
Security and data handling
Operational access
with defined boundaries.
Security controls are designed around least privilege, tenant separation, encrypted transport and storage, controlled retention, monitored access, and incident response.
Identity and least privilege
Unique identities, role-based permissions, approval, access review, and timely revocation limit who can work with Amazon Information.
Tenant separation
Authorization, user access, queries, and operational actions are scoped to the applicable seller and customer context.
Encryption
Production Amazon Information is protected in transit using TLS 1.2 or higher and at rest using managed encryption controls.
Logging and monitoring
Authentication, administrative, application, and security events are monitored without intentionally placing Amazon customer PII in logs.
Continuity and recovery
Encrypted backup and recovery procedures are separated from normal production access and tested against documented objectives.
Incident response
Documented procedures cover detection, containment, evidence preservation, remediation, recovery, and required notifications.
i
Evidence before access.
Controls are represented as active only after implementation, configuration review, and operating evidence confirm them. Restricted production access is not enabled on the strength of a written policy alone.
Data lifecycle
Minimize, use, retain, delete.
Amazon customer PII follows a purpose-specific lifecycle instead of becoming a permanent customer database.
Seller consent
The seller authorizes its account. This is not consent from an Amazon buyer.
Minimum fields
Only data required for the approved fulfilment and delivery workflow is retrieved.
Delivery purpose
Authorized users and contracted providers use data only to fulfil the applicable order.
Time limited
Recipient PII is retained no longer than 30 days after delivery, subject to documented law.
Secure removal
Deletion covers live systems, exports, staging records, and restored backup workflows.
Service providers
Named by function.
Third parties receive only the minimum information required for their contracted function. Amazon Information is not sold.
| Alibaba Cloud | Production hosting in the UK (London) region and encrypted backup services in a separate region under controlled access. |
|---|---|
| Royal mail | Warehouse fulfilment and shipment processing where enabled for the applicable seller workflow. |
| Contracted carriers | Recipient and parcel data required to create and perform delivery for the applicable order. |
| Professional advisers and authorities | Information only where disclosure is legally required or necessary to establish, exercise, or defend legal claims. |
Provider details and processing locations are reviewed against current contracts and data protection terms. This page does not state or imply that any provider is endorsed by Amazon.
Pricing
A written quote
for a defined workload.
Big Bubbles OMS uses quote-based pricing because connected seller accounts, fulfilment volume, warehouse systems, carrier integrations, and support requirements vary by operation.
Validate the workflow
Custom quote
For an initial seller-authorized rollout with a defined store, warehouse, and order scope.
- Seller account onboarding
- Core order and fulfilment workflow
- Standard user roles
- Implementation support
Run daily fulfilment
Custom quote
For multi-user operations managing active seller accounts, warehouse handoffs, parcels, tracking, and billing.
- Multiple authorized stores
- Warehouse and carrier workflows
- Exception and tracking operations
- Operational support plan
Coordinate complex networks
Custom quote
For higher-volume or specialized operations requiring additional integrations, controls, or service commitments.
- Custom integration scope
- Expanded operational configuration
- Security and compliance review
- Contracted service levels
What the quote identifies
One-time onboarding or integration work, recurring platform fees, any usage-based charges, optional services, taxes, payment terms, and contract period.
What determines price
Authorized seller accounts, monthly order volume, active users, warehouse connections, carrier integrations, data migration, support level, and custom requirements.
No fee is charged until the customer accepts a written order form or service agreement. Amazon fees, carrier charges, warehouse charges, and third-party service fees are separate unless the written quote expressly includes them.
Support and contact
Reach the team
responsible for the answer.
Use the appropriate contact below for product questions, seller support, privacy requests, or security reports. No login is required to contact us.
Direct contact
Big Bubbles OMS
Operated by 广州臻亿电子商务有限公司.
- Product and customer supportet525300@163.com
- Privacy requestset525300@163.com
- Security reportset525300@163.com
For order delivery questions, Amazon buyers should normally contact the seller from whom they purchased. We support the authorized seller as its service provider.
Privacy notice
Privacy and Amazon
data handling.
This notice explains how 广州臻亿电子商务有限公司 handles account, operational, and Amazon Information when providing Big Bubbles OMS.
1. Scope and roles
This notice applies to the public website and Big Bubbles OMS service operated by 广州臻亿电子商务有限公司. For Amazon order fulfilment, the authorizing seller generally determines why its order data is processed, and we act as its service provider or processor. We may act as a controller for account administration, security, billing, support, legal compliance, and operation of this public website.
A seller's OAuth authorization is permission from that seller. It is not consent from an Amazon buyer.
2. Data we process
Depending on the enabled service and authorization, we may process:
- Business account data, including company, user, role, contact, billing, and support information.
- Amazon seller and marketplace identifiers, authorization status, and credentials or tokens held through controlled secrets management.
- Order identifiers, order status, line items, quantities, fulfilment instructions, parcel data, tracking events, and shipment confirmations.
- Recipient name, delivery address, and telephone number only when required for delivery.
- Warehouse, carrier, billing, audit, authentication, and security events related to the service.
Data comes from authorized sellers and users, Amazon SP-API after seller authorization, enabled warehouse or carrier systems, and technical operation of the service.
3. Purposes and prohibited uses
We use information to authenticate users, connect authorized seller accounts, retrieve merchant-fulfilled orders, route fulfilment work, support pick and pack, create delivery tasks, handle labels and tracking, resolve exceptions, confirm shipment, provide billing and support, protect the service, comply with law, and maintain audit records.
Amazon Information is not sold, used for advertising, used to profile Amazon customers, combined for unrelated marketing, or used to contact recipients for purposes unrelated to the applicable delivery.
4. Amazon authorization and restricted data
Each seller authorizes access to its own Amazon account through OAuth and can revoke that authorization through Amazon or available account controls. Users can access only the sellers, customers, functions, and records assigned to their roles.
Restricted delivery data is requested and displayed only where required for fulfilment. Access is limited to authorized personnel with a business need and is not copied into development or test environments. Revocation, loss of authorization, or service termination stops future retrieval and starts the applicable deletion workflow.
5. Sharing and subprocessors
We share only the minimum data needed for a defined function with contracted providers, which may include Alibaba Cloud for hosting and encrypted backups, Royal mail for enabled warehouse fulfilment, and seller- or warehouse-selected carriers for delivery. We may also disclose information to professional advisers or authorities where legally required.
We require appropriate confidentiality, security, and data protection terms. Amazon Information is not sold. International transfers use applicable contractual, legal, and technical safeguards.
6. Security safeguards
Our security program is designed around unique identities, role-based access, least privilege, tenant separation, approval and access review, encryption in transit and at rest, secrets management, audit logging, production and test separation, vulnerability management, controlled change, backups, recovery testing, and incident response.
Security incidents are handled through documented detection, containment, investigation, remediation, recovery, and notification procedures. Reports may be sent to et525300@163.com.
7. Retention and secure deletion
- Amazon customer PII, including recipient name, address, and necessary telephone number, is securely deleted no later than 30 days after order delivery unless a longer period is strictly required by documented law.
- Amazon Information is deleted from live or network-accessible systems within 30 days after the applicable seller revokes authorization, access ends, Amazon requests deletion, or the service terminates, subject only to documented legal requirements.
- Non-PII is retained only for the stated operational, security, contractual, or legal purpose.
- Security logs are designed to exclude Amazon customer PII and may be retained for at least 12 months.
- Import, staging, error, export, and backup workflows follow equivalent access and deletion requirements. When a backup is restored, applicable deletion records are reapplied.
8. Seller and individual rights
Depending on applicable law, individuals may request access, correction, deletion, restriction, objection, or portability. Amazon buyers should normally contact the seller from whom they purchased because that seller controls the order relationship. We assist authorized sellers with verified requests.
Sellers may revoke Amazon authorization. We may verify identity, account authority, and the scope of a request before acting.
9. Cookies and website telemetry
This standalone public portal stores no cookies, loads no advertising technology, and sends no analytics events. The authenticated OMS may use strictly necessary session and security mechanisms for authentication, role, tenant, and language functions. Amazon Information is not used for advertising measurement or behavioural targeting.
10. Children and changes
The service is intended for businesses and authorized personnel and is not directed to children. We may update this notice when the service, legal requirements, or processing practices change. The revised notice will show a new effective date and, where required, additional notice will be provided.
11. Contact and complaints
Send privacy questions or verified requests to et525300@163.com. Security reports should be sent to et525300@163.com. Individuals may also complain to a competent data protection authority where applicable.
Terms of service
The operating terms
for Big Bubbles OMS.
These public terms describe the baseline conditions for evaluating and using the service. A signed order form or service agreement may contain additional commercial terms.
1. Service and agreement
Big Bubbles OMS provides order, warehouse, shipping, tracking, exception, and billing workflow capabilities described in the applicable documentation and order form. These terms apply to public evaluation and use of the service. If a signed agreement conflicts with these public terms, the signed agreement controls for that customer.
2. Business accounts and authorized users
The service is for businesses and their authorized personnel. Customers must provide accurate account information, protect credentials, assign appropriate roles, remove access when no longer needed, and notify us of suspected compromise. Each user must use an individual account; shared credentials are prohibited.
3. Amazon authorization
A seller must explicitly authorize the application before it accesses that seller's Amazon Information. The seller is responsible for having authority to grant access and for selecting only the functions it needs. Authorization may be revoked through Amazon or available service controls.
Big Bubbles OMS is an independent service. Amazon does not sponsor, endorse, certify, or operate this website or service.
4. Acceptable use
Customers and users must not:
- Use the service or Amazon Information for unlawful, deceptive, discriminatory, advertising, profiling, surveillance, resale, or unrelated communication purposes.
- Attempt to access another seller, customer, user, system, or record without authorization.
- Introduce malware, bypass security controls, scrape the service, overload systems, or interfere with availability.
- Upload credentials, payment card data, or unnecessary sensitive information into support channels or free-text fields.
- Use the service in a way that violates Amazon policies, applicable law, or third-party rights.
5. Data protection and confidentiality
Each party must protect confidential information and personal data using appropriate safeguards. Our handling of personal data and Amazon Information is described in the Privacy Notice and Amazon Data Handling Policy. Customers remain responsible for their instructions, legal basis, user access, data accuracy, and relationships with buyers, warehouses, and carriers.
6. Pricing, fees, and taxes
Pricing is quote-based. The accepted order form identifies onboarding, recurring, usage-based, integration, and optional service fees, together with payment terms and contract period. Customers are responsible for applicable taxes and third-party fees unless the order form states otherwise. No fee is charged until a written order form or service agreement is accepted.
7. Third-party services
The service may interoperate with Amazon, cloud infrastructure, warehouse systems, carriers, and other customer-selected services. Those services are governed by their own terms and availability. We do not control their systems and are not responsible for changes, suspension, or errors originating solely in a third-party service, except to the extent required by the customer's signed agreement or applicable law.
8. Intellectual property and feedback
We and our licensors retain rights in the service, software, documentation, design, and branding. Customers retain rights in their business data. A customer may provide feedback voluntarily; unless otherwise agreed, we may use that feedback to improve the service without identifying the customer or disclosing confidential information.
9. Availability, warranties, and liability
Service levels, warranties, support commitments, liability limits, and remedies are defined in the applicable signed agreement. Trial or evaluation access is provided only for assessment and must not be used for live restricted data unless expressly approved and protected by production controls.
10. Suspension and termination
Access may be suspended to protect sellers, individuals, the service, or third parties; respond to a security incident; address material non-payment; or comply with law or Amazon requirements. On termination or revocation, access ends and applicable deletion, export, transition, and legal-retention obligations follow the signed agreement and privacy notice.
11. Changes and governing terms
We may update these public terms as the service or legal requirements change. The current effective date appears above. The governing law, dispute process, notices, and complete contractual allocation are stated in the customer's signed agreement or order form.
12. Contact
Questions about these terms may be sent to et525300@163.com. Privacy and security contacts are listed on the Support page.